Data Deletion Instructions

• Account details: name, email address or phone number, and profile information.
• Bookings, orders, and inquiries you submitted, and the messages exchanged on Jukto.
• If you messaged our Facebook Page or Instagram account: your public profile name, your platform-scoped user ID, and the content of the messages you sent us.

1. Email jukto.global@gmail.com with the subject “Data deletion request”.
2. Tell us how to find your data: the email or phone number on your Jukto account, and/or the name of your Facebook or Instagram profile you used to message us.
3. We may ask you to confirm your identity before deleting anything, to protect your account.

If you have a Jukto account you can also contact us from your account settings. We will confirm by email once the deletion is complete.

• We delete or anonymize your personal data, including any Facebook or Instagram conversation data we stored, within 30 days of verifying your request.
• Some records may be kept where the law requires it (for example, financial records of a completed order) — only for as long as required.
• Deleting a conversation in Jukto does not delete messages stored on Facebook or Instagram. To remove those, use your own Facebook/Instagram settings.

If you connected to Jukto using a Facebook or Instagram login, you can also remove the app from your account: go to Facebook Settings → Apps and Websites, select Jukto, and choose Remove.

Questions? Email jukto.global@gmail.com or write to Sobhanbag, Road 5/3, Dhanmondi, Dhaka, Bangladesh. See also our Privacy Policy.